How Can We Help You?

VIP/Enhanced Experiences

• What is the Headless Horseman's Hideaway?
• What is the Gourd & Goblet Tavern?
• We're celebrating a birthday or anniversary, can I get a custom pumpkin?
• Can I get engaged at Blaze?

Member Tickets

• Are there any other member perks?
• How do my member tickets work for Blaze and Blaze PLUS Gourd & Goblet Tavern or Blaze PLUS Headless Horseman's Hideaway?
• When do members have access to tickets?
• Are there discounts available for Blaze?

Group Tickets

• Does Blaze have bus parking?
• What qualifies as a group?
• How can I request tickets for my group?

Ticket Exchanges

• Can I exchange my tickets or get a refund?
• What happens to my tickets if Blaze is cancelled on the night I have tickets?
• Are there fees for exchanging my tickets?

Purchasing Tickets

• What if I can't find my tickets?
• When do tickets go on sale?
• What are FLEX tickets?
• How to I apply a gift certificate to my purchase?
• Can I purchase a gift certificate?
• If a date is sold out, can I join a waitlist?

See all 10 articles